酒店的服务员们十分需要学习酒店常用英语口语，然而，一般酒店服务员的英语基础都不是很好，想要学好酒店英语，就必须掌握大量的单词，学而不思则罔，思而不学则殆，下面是细致的小编Waner为家人们分享的13篇住酒店日常英语口语，欢迎参考阅读，希望大家能够喜欢。
The floor of the bathroom is too wet. Please clean (mop) it. 浴室地板太湿了，请清扫一下。
I want to turn on that light. Where is the switch? 我想开亮那盏灯，请问开关在哪里？
There it is, beside the wardrobe. 在那儿，衣柜旁边。
I can't sleep well because the tap is dripping. 龙头漏水，吵得我睡不好觉。
There is no water in the water closet. Would you please have it repaired? 马桶无水，请修理一下。
The telephone is out of order. 电话机坏了。
There is something wrong with the TV set. 电视机出了故障。
The wash—basin is clogged. 洗脸池堵塞了。
The lamp plug is broken. Can you get it fixed? 电灯插头坏了，你会修理吗？
Well, I'll send for someone to repair it. 好，我马上派人来检修。
Housekeeping，may I come in？客房服务，我可以进来吗？
I’m sorry to disturb you，sir.对不起，打扰您了，先生。
May we clean your room now，sir？先生，我们可以现在打扫您的房间吗？
Well，I’m a bit tied up at the moment. 哦，我现在正忙着呢。
What time would you like us to come back？您希望我什么时候再来？
Shall I come back later，sir？先生，我过会再来好吗？
We will come and clean your room immediately.我们马上就来打扫您的房间
Your room will be ready in half an hour.您的房间过半小时就会打扫干净。
I’m afraid no cleaning can be done between 12noon and 2pm. May we come between 2pm and 3pm？
It’s already noon，and our room hasn’t been made up yet.已经快到中午了，我的房间还没打扫。
Just let us know what you need，and if we can，we will oblige.如果您需要什么，就告诉我们，只要是做得到的，我们都会尽力为您效劳。
Room Service，may help you？送餐服务，有什么可以帮您？
Would you please bring me some breakfast？请为我送来一份早餐，好吗？
At what time would you like your breakfast？您希望什么时候把您的早餐送来？
A Continental breakfast or American breakfast？是要欧式早餐还是美式早餐？
With coffee or tea？需要咖啡还是茶？
For how many people，please？请问要几个人的送餐？
I will bring it up right away. 我马上把它送上来。
Good morning，here is the Continental breakfast you ordered.早上好，这是您点的欧式早餐。
Would you please sign the bill？请您在帐单上签名好吗？
Thank you，enjoy your breakfast please，good-bye. 谢谢，请慢用，再见。
Did you enjoy your meal？你吃的满意吗？
May I take this way？我可以撤掉这个吗？
May I make out the bill for you now？现在可以为您结帐吗？
Here is the dish you ordered，and you another sweet and sour pork is coming soon. 这是您点的菜，您点的另一道餐咕噜牛肉马上就会送上来。
I’m afraid there is a mistake，I ordered a sweet and sour garoupa. 恐怕 您搞错了，我点的是咕噜羊肉。
I will check，I am afraid there is no mistake，this is the dish you ordered. 我来查一查，恐怕我们没有搞错，这道菜是您点的。
I don’t think I want it. May I change it？我不要这道菜了，可以换吗？
Is my order coming pretty soon？I’ve been waiting for a long time. 我点的菜是不是马上就会上来？我已经等了很久了。
Oh，that takes quite a while to prepare. 哦，这道菜需要一段时间才能做好。
I have appointment at noon. Could you tell the cooks to hurry？我中午有一个约会，你能告诉厨师稍快点好吗？
1、I don't have a reservation.
我没有预约。
2、Can I book a double room?
我可以订一间双人间吗？
3、Do you have any vacancies for tonight?
今晚还有空房吗？
4、I'd like to make a reservation for tomorrow.
我要预定明天的房间。
5、Do you have a double room for tonight?
今晚还有双人房吗？
6、I'd like to reserve a room with a single bed.
我想预定一间单人间。
7、I can let you have a room with a bath.
我可以给你一间带浴室的房间。
8、I'd like a room with a view.
我想要景观好的房间。
9、It has a wonderful view of the sea.
在那里可以看到美丽的海景。
10、We will put you in a deluxe room at no extra charge.
我们会给您一套豪华套房，不额外收费。
11、I'm atraid not, sir. We're booked solid right now.
先生，抱歉没有房了，现在都客满了。
12、I'm sorry, but we're fully booked up.
对不起，我们这里已经客满了。
13、How much is it per night?
住一晚多少钱？
14、What is the rate?
住宿费用是多少？
15、How much is a twin room?
双人房要多少钱？
16、Does it include tax and service charge?
这个价格含税和服务费吗？
17、When would you like to stay here?
您什么时候来住？
18、How long do you plan to stay here?
您打算在这里住多久？
19、Do you have less expensive rooms?
有没有便宜一点的房间？
20、Could you give me a discount if I stay for three nights?
共3个晚有没有折扣？
21、May I see the room, please?
我可以先看看房间吗？
22、I'll take the room.
我要订这间。
23、I have a reservation.
我预定了房间。
24、Check in, please.
我要办理住宿登记。
25、I made a reservation and I'd like to check in.
我有预约，想办理住宿登记。
26、May I have your name, please?
您的姓名是？
27、Could you spell out your name?
请问您的姓名怎么拼？
28、Will you fill in this registration form, please?
请填写这张登记表。
29、Is breakfast included?
带早餐吗？
30、What time is breakfast served?
早餐几点供应？
31、Where is the restaurant for breakfast?
早餐要在哪里吃？
32、Could you keep my valuables in the safe?
帮我把贵重物品放保险箱好吗？
33.When should I check out?
什么时候退房？
34、Here is your room key.
这是你的房间钥匙。
35、Which floor is it?
房间在几楼？
36、Is the room on the third floor?
房间在三楼吗？
37、The bellboy will take your bags and show you to your room.
服务员会来帮您提行李，并带你去房间。
38、Don't bother. I'll take care of it myself.
不用麻烦了，我自己拿就好。
39、Excuse me. Where is the elevator?
请问电梯在哪里？
40、May I have the key for room 704.
请给我704房间的钥匙。
41、Check out, please.
我要退房。
42、I want to check out.
我要退房。
43、I'm checking out this morning.
我今天早上结账退房。
44、My plane leavesintheevening. Can I checkout later?
我要搭乘傍晚的飞机，可以晚一点退房吗？
45、Did you use the mini bar?
您使用过小冰箱吗？
46、I didn't use it.
我没有用。
47、How are you going to settle your account.
你打算如何付款？
48、And your method of payment?
你的付款方式是什么？
49、Could I have my bill?
我可以看一下账单吗？
50、What is this for?
这笔费用是什么？
51、I'd like to get my valuables.
我要领取我寄放的贵重物品。
52、Can you keep my baggage until 3 p. m. ?
你能帮我保管行李到3点吗？
It won’t take long to prepare for your breakfast. 您的早餐不会用太长时间准备。
It will take 20minutes to prepare for your lunch.您的午餐需要20分钟时间准备。
I would like some lunch now.我想现在进午餐。
It is Room Service here. 这是送餐服务。
Shall I pour you some coffee now?我可以为您倒一杯咖啡吗？
Your food and drinks will be sent up in a few minutes.您要的食品和饮料过几分钟就会送上去。
It will be up right away.马上送上去。
I will send someone up with your breakfast immediately.我马上叫人把您的早餐送上来。
Our Room Service starts serving at 7 0’clock.送餐服务从7点开始。
I am sorry，we don’t start serving lunch until 11am.对不起，我们要上午11点菜开始提供午餐服务。
Good afternoon，sir. Welcome to our restaurant. Do you have a reservation？下午好先生，欢迎光临我们餐厅，请问您有预订吗？
How many people are there in your party？你们一共几个人？
Would you please come with me？请您跟我来，好吗？
Please step this way. 这边请。
Will this table be all right？这张桌子可以吗？
Would you like to sit near the windows?您是否喜欢靠窗坐？
Where would you like to sit？您希望坐在哪？
You can sit where you like. 您可以随便坐。
I’m sorry，that table is already reserved.对不起，那张桌子已经预订出去了。
How does this shower work? 淋浴装置好用吗？
Where's the plug for a shaver? 刮脸刀用的电源插头在哪里？
Good morning，Housekeeping，may I help you？早上好，客房部，我可以帮您吗？
Yes，I’d like to know about your laundry service hours.是的，我想了解你们的洗衣服务时间。
If your laundry is received before 10am，we will deliver it to your room by 4pm the same day. 如果您的衣服是在早上10点前送洗的，我们将在当天下午4点把衣服洗好送到您房间。
If we receive your laundry before 3pm，we will get it back to you by noon the next day.如果您的衣服是下午3点送洗的，我们将在第二天中午前把您的衣服送回给您。
The laundry rate chart is contained in the stationery folder in your dresser’s drawer，sir.洗衣价目表放在您梳妆台抽屉的文具夹里，先生。
Would you please send someone to room 502 to pick up some laundry for me？您可以派人到502房间来取一下我的送洗衣服吗？
Yes，sir. The roommaid will be there in a few minutes.好的，先生，服务员过几分钟就到您的房间来。
The light has fused. Please change the bulb for me. 电灯泡坏了，请换一个。
The light of this room is dim, please get me a brighter one. 房间里灯光太暗，可否调一只亮灯泡？
There is no water in the bottle. 热水瓶没水了。
The tea cup is dirty. Please get some glasses for me. 茶杯脏了，请拿几只玻璃杯来。
Please bring me some ice blocks. 请拿些冰块来。
I've got some coffee. Please get me some cube sugar. 我自己有咖啡，请拿几块方糖来。
I should like you to bring me some hot water. 我想请你给我送些热水来。
Please get me some envelopes and writing—paper. 请拿些信封信纸来。
I want a bottle of red ink. 我要一瓶红墨水。
Good evening. Did you ring for service？what can I do for you？晚上好。您打电话要求服务了吗？我能为您做些什么？
The light in the room is too dim. Please get me a brighter one.房间的灯太暗了，请给我换一个亮点的。
If your need ant other things，please let us know.如果您需要其他什么东西，请与我们联系。
Excuse me，what can I do for you，打扰了，我能为您做什么？
Here is the a blanket，and hot water too. Anything else I can do for you？这是给您的毛毯，还有开水，您还需要我为您做点什么？
Housekeeping，can I help you？客房部，我可以帮您吗？
We will send someone to repair it immediately. 我们马上派人来修。
1、Housekeeping .May I come in?
客房服务员。我能进来吗？
2、Here are the light switch，the temperature adjuster,the closet and the minibar.
这是电灯开关、温度调节器、衣柜和小冰箱。
3、There are 2 scokets in thebathroom, one is for 110V and the other is for 220V.
浴室内有两个插座，分别是用于110伏和220伏电压。
4、The hot water supply is round theclock in our hotel.
我们宾馆有24小时的热水供应。
5、The menu is on the door knob.Mark down the items and time for your breakfast and hang it outside the door.
这是挂门餐牌。请标明用早餐的品名和时间，并把它挂在门外。
6、Here’s the hotel’s servicebooklet and the telephone directory. You can make DDD calls and IDDcalls from your room.
这是我们宾馆的服务指南和电话号码本。您可以从房间内打国内直拨电话和国际直拨电话。
7、Excuse me .May I clean your roomnow?
对不起，打扰了。我现在能不能为您打扫房间？
8、We usually make up the check-outrooms first, but we can do your room earlier on your request.
我们通常先做走房，但我们也可以按您的要求先做您的房间。
9、I’m sorry to hear that you’reill. Shall I get you a doctor?
听到您生病了，我很遗憾。要我给您请个大夫吗？
10、If you don’t want to be disturbed, just hangthe DND sign outside the door.
如果您不想被打扰，就请将这“请勿打扰”的牌子挂在门外。
11、I’m afraid you’ll have to contact the frontoffice for the extra bed.
恐怕您得和前厅部联系加床事宜。
12、Just leave your laundry in the laundry bag.
请把要洗的衣物放在洗衣袋中。
13、We charge 50% more for the expresslaundry service.
快洗服务我们加收50％费用。
14、Our hotel will pay for the laundry damage.The indemnity shall not exceed 10 times the laundry fee.
我们饭店会赔偿洗衣毁损。赔偿费不超过洗衣费的10倍。
15、Our guest center provides baby-sittingservices. There are some experienced and reliable baby-sitters.
我们房务中心提供婴儿看护服务。那儿有富有经验且又可靠的保姆。
16、The baby-sitting service is 10 yuanan hour, for a minimum of 4 hours.
托婴服务收费为每小时10元，4小时起算。
17、I’ll bring one more blanket to you rightaway.
我马上给您再拿条毯子来。
18、I’m sorry, but you’ll have to pay penalties for it.
对不起，为此您需付罚金。
19、I’m awfully sorry about it.
我对此十分抱歉。
20、I do apologize for my mistake.
我为我的错误而道歉。
21、Sorry to have caused you so much trouble.
对不起，给您添麻烦了。
22、Iassure you it won’t happen again. I’ll be more careful another time.
我保证这件事以后不会再发生了。以后我一定要仔细些。
23、Guest–Why hasn’t my baggage been sent up yet?
客人：我的行李怎么还没有送上来？
24、GSA-I’m sorry for the slowness. The bellman iscarrying your baggage up now.
服务员：我为服务迟缓而表示抱歉。行李员正在将您的行李送上来。
25、Guest －This pillow case is so dirty .
客人： 这个枕套这么脏。
26、GSA -I’m sorry. Thank you for bringing this to my attention. I’ll bring you a clean one at once.
服务员：对不起，谢谢提醒我这些。我马上给您拿个干净的来。
27、Guest -Theair-conditioner is not working well.
客人：空调器出了问题。
GSA -Sorry.I’ll send for an electrician to fix it right away.
服务员：对不起，我马上给您请个电工来修理。
28、Just amoment, please, sir. I’ll get you the manager to take care of the problem.
请稍候，先生。我给您请经理来解决这个问题。
29、May I make the turn-down service for you now?
我可以做夜床吗？
30、May I supply the Mimi-bar for you?
我可以补充您的小酒吧吗？
1、We look forward to having with us tonight.
我们期待您今晚大驾光临。
2、Do you like coffee or tea?
您想要喝咖啡还是茶？
3、Sit down, please. Here is the menu. May I take your order, sir?
请坐，给您菜单。先生，您要点菜吗？
4、What kind of food would you like to have?
您想吃什么菜？
5、It’s delicious and worth a try.
它鲜美可口，值得一试。
6、I suggest that you have a taste of Sichuan dishes.
我建议你们尝尝四川菜。
7、It’s our chef’s recommendation.
这是我们大厨的拿手菜。
8、Try the green crab if you don’t mind.
如果您不介意的话，不妨尝一下这种青蟹。
9、You’ll regret if you don’t have a test..
如果您不尝一下，您准会后悔的。
10、What would you like for dinner/dessert?
您喜欢吃点什么餐/甜点？
11、How would you like the steak/eggs?
您喜欢怎么样做的牛排/鸡蛋？
12、Would you like to have some wine with your dinner?
您用餐时要喝点酒吗？
13、Have you anything in mind as to (decided)what to drink?
您决定了喝什么吗？
14、I ould suggest Californian red wine for the beef steak.
我建议您配牛排喝加利福尼亚红酒。
15、It never goes to the head.
(不管喝多少)它也不冲脑。
16、Many guests give high comments on the wine.
许多宾客对这种酒赞赏备至。
17、I’m really sorry, but I seem to have misserved a dish..
真对不起，我好像上错了一个菜。
18、I do apologize for giving you the wrong soup.
我上错了汤，真抱歉。
19、Please feel free to contact us if you have any questions.
如果你有什么问题，请随即和我们联系。
20、How do you like the fish cooked this way?
您觉得鱼这样烧怎么样？
21、Do you think the soup is tasty?
您认为这个汤可口吗？
22、Do you think the price is reasonable?
您认为这个价格不公道吗？
23、What’s your opinion of our service?
您对他们的服务有什么意见吗？
24、You may sign the bill. The hotel will charge you when you leave.
您可以签帐单。离店时会给您结帐。
25、Here is the bill. Please sign it.
这是您的账单。请签字。
Would you please polish my leather shoes? 请把这双皮鞋擦擦。
Put your shoes in front of the door, please. We'll brush them for you. 请你晚上把它放在门口，我们会替你擦的。
Please bring me one portion of toast with fried eggs and a glass of milk. 请送一份烤面包、煎蛋和一杯牛奶。
When shall I send it to your room? 什么时候送到房间里？
Three guests are coming here at five this afternoon. Please get some more chairs. 下午五时有三位朋友来做客，请多准备几把椅子。
The room is too hot. Is there any air—conditioning in this hotel? 房里太热，饭店有空调设备吗？
Why isn't cool air turned on in such a hot day? I can't stand the heat. 那在这样热的天气里为什么不开放冷气呢？我热得受不了。
The room is very hot, and besides there are some mosquitoes. Can you do anything to it? 房间里很热，还有蚊子，请想想办法。
There are some cock—roaches in the room. Please wipe them out. 房间里有蟑螂，请把它除掉。