In the course of their work to comply with the rules and regulations of the mall can also maintain the reputation of the mall and all the interests of the interests of the mall do not undermine the interests and credibility of the behavior, to obey the superior leadership . Efforts to do a good job every day, but also to protect and save all shopping items, do not leave early, not late, not absenteeism, but there are many deficiencies in the work place to do is not good enough. Hope that in the future work to do a good job, all the purpose is to the prosperity of the mall for the purpose.
In the past work * months, there is joy, success, frustration and failure, in the leadership and care and guidance, with the support of colleagues with the help of my ability to work has been greatly improved, My self-evaluation of my work over the past 12 months is as follows:
1, to study hard and continuously improve their operational capacity. At work, conscientiously study business knowledge, continue to accumulate experience, and actively participate in learning and training, and constantly enrich themselves; 2, compliance. 3 months, their work is not afraid of hardship, not afraid of tired, learning excellent staff approach, and earnestly completed the work of the job tasks; 3, unite colleagues and work together. 4, due to their lack of work experience in the work of the lack of practical experience in dealing with customer complaints, service work done not meticulous, this is my future direction of the effort. 4, due to lack of work experience,
2. Since entering the company, I have gained great progress through the accumulation of personal efforts and work-related experience, with the help of my colleagues, and my knowledge has been continuously expanded and my work ability has been greatly improved.
3, review the past * months, I seriously study the business training, and actively participate in job training.Wholeheartedly, courteous, enthusiastic service, patience to answer questions, to provide quality services to customers and continue to practice in improving their own quality and business level, grow into a qualified salesperson.
I strive to work in the future I would like to grow into a good staff, strive for the company to bring greater benefits.
After 2-x years have passed, I entered has been a full two years, although halfway had left for two months, but I will cherish my choice - to be a qualified cashier.
I remember once heard such a sentence: "The more difficult place, the more able to exercise the will of the people, the more people can feel full." came to work more to feel the meaning of this sentence. Basically, every day at the same checkout for a few hours, in the face of countless customers, of which the hardship is self-evident. But I did not give up, especially in our shop, each time to take turns to the back door to work, it is winter, we suffered the cold is to be imagined. Every time I go to the back door to work, hands, feet all frozen swollen, the summer sun direct us, but I did not give up over insistence. "The customer is God," the purpose of cashiers in this ordinary post, the burden on the shoulder is not light: the same day a repeat of the work, but also to explain to customers all their questions, and no matter how harsh the customer said , Must learn to endure all the grievances in my heart.
In the past work, we always encounter some problems, such as commodity price and computer does not match, we should promptly notify the team to verify, and to ask the patience of customers, there must be a smile service, when you Smile to customers, no matter how dissatisfied with our customers, this time his mood will be followed by sunny. Smile is the most charming expression, a smile does not charge a penny to give a lot of people know how to smile on life, will have a beautiful life, when you smile when the world is smiling to you. Then there is to pay attention to language art: "Do not quarrel with the customer, not insult, sarcasm, satire customers."
The above is what I feel most in the work, I hope I can work in the future to do so. I believe that as long as all our staff work together, tomorrow will be more brilliant!