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Robert Andrews
5894 southern province, Boston
Near merry lane
Home: 45698-45897-3235
Cell: 002556-7895-1587
Email:
Career objective :
A skilled and experienced telemarketing professional with more than five years of experienced in the mentioned position. Exposed to diverse business organizations dealing with different service and products. Looking for a challenging position in an organization to utilize my skills and knowledge.
Areas of Interest :
Good communication and supervisory skills
Proficient in Microsoft Office, Word and Excel
Possess good management skills
Extensive knowledge of developing scripts and promotion product
Possess excellent phone etiquettes
Ability to work under pressure
Professional Experience:
ABC Network & Enterprises, Marytown, BC
20XX till date
Telemarketing manager
Implemented strategic business plans and set sales targets
Responsible for hiring, training and supervising over fifty Tele Sales representatives
Handled the tasks of designing and executing quality standards to improve call quality
Responsible for establishing sales goals and objectives of the organizations
Conducted meetings with branch Tele Sales managers
Performed inventory control to prevent fraud and loss
ATRD Business associate & Co, Marytown, BC
19XX to 20XX
Telema rketing Representatives
Responsible for preparing presentations about the products and services
Conducted market research to obtain potential customers
Handled customer queries about service, product and price
Maintained record of orders and customer contacts
Confirmed orders with field representatives
Responsible for follow-up on existing quotes
Professional Achievements:
Awarded Tele Sales person of the year, 20XX
Increased sales by 98% within two months
Educational summary:
Bachelor of Arts in Business administration, Daffodils College, 19XX
Master of Arts in Marketing, University of Marytown, BC 19XX
WORK EXPERIENCE
1987 to Present
Human Service Relief Worker:Temporary Resources,Columbus,IN
Work as a temporary substitute in a variety of human service programs including specializing clients in hospital,direct care of developmentally delayed clients,counseling and supervising adolescents in group homes and substitute teaching at institutions such as the Stafford School for the Deaf.
1984 to 1986
Residential Manager:Allied Group Homes,Columbus,IN
Worked in several residential programs for all levels of development delayed clients.Taught skills in daily living,cooking,hygiene,and community awareness.Provided emotional support to clients.Interacted with clients families.Implemented behavioral programs.
1982 to 1983
Residential Counselor:Harrison House,Mooresville,IN
Staffed community residence for five developmentally delayed clients.Implemented behavioral programs.Taught activities of daily living skills directed toward independent living and community integration.
1981 to 1982
Nurses Aide:Center Street Nursing Home,Franklin,IN
1980
Mental Health Assistant:Bethany School,Bethany,IN
1979
Employment Counselor:Job Plus,Franklin,IN
Interviewed and counseled clients for the purpose of placement in jobs or training programs.Made referrals for employment or training programs.
1978 Social Worker:State of Indiana-Division of Child Welfare
1972 to 1977 Social Worker:State of Indiana
EDUCATION
1975 to Present Franklin College
Graduate-level courses in psychology,education,and counseling
1971 Bachelor of Arts in Social Science
Job descriptions are clear and to the point.
Use of bold type calls attention to key information.
university of pennsylvania, philadelphia,pa
bachelor's degree,with major in accountancy,marketing, and business finance,1981
summary of qualifications highlight candidate's strengths.
bullets make resume easy to read.
Name
Objective
Position as a staff writer for a major metropolitan newspaper.
Highlights
Feature of the Year, 2008, for: Building More Prisons: When Retribution Hinders Rehabilitation.
Wade Teagle Fellowship in Journalism Studies, 2002
Morris K. Udall Award for Outstanding Undergraduate Journalism, 2000
Employment History
Harrisburg Patriot News, Harrisburg, PA
Feature Writer, 2007 to Present
Feature reporter, covering political and social issues in the Harrisburg area.
Public Opinion, Chambersburg, PA
Editor: Local News Section, 2003 to 2007
Reported on a variety of stories citywide. Provided daily coverage of major local events.
Athens Journal, Athens, OH
Staff Writer, 2000 to 2003
Covered local sports at high school and college levels. Averagedfeature sports stories each week and numerous shorter game summaries.
Covered meetings of the local board of supervisors, courts, and marina governing board. Averaged two stories a week.
Education
Ohio University, Athens, OH
B.A.， Journalism, 2000
Morris K. Udall Award for Outstanding Undergraduate Journalism