在我们平凡的日常里，需要使用道歉信的场合越来越多，道歉信是当无法答应对方的所请所托或因个人失误引起对方不快时，表示陪礼道歉的一种信函。还是对道歉信一筹莫展吗？这次为您整理了英文道歉信（优秀9篇），希望能够帮助到大家。
Dear customer friend:
I am the Erie company sales manager XX, below I will be for the melamine incident to you with my most sincere apology.
We are deeply sorry for the health problems caused by our company's product quality problems, and we will make corresponding compensation to you.
At the same time, we will be more rigorous grasp of the technology and products of our plant health, so that consumers regain the trust of our products under the name.
This event is not our company willing to consumer harm is sad, we will learn a lesson, strict quality control, the probability of such events, basically killed here, we made a solemn promise to you that such events will stop, please rest assured, again our deepest apologies.
XXXX
20xx.XX.XX
Dear Ms Jeremy,
Thank you for your letter of 6 October. After supplying your restaurants for 5 years, I was extremely sorry to hear that the batch of bowls and forks which you received on 2 September was not of usual quality.
After careful investigation, we found that the cause of the problem was a faulty packing machine. It has now been repaired. I can promise you that this type of problem will not happen again.
According to the sales contract between us, we will, of course, replace your faulty delivery free of charge.
I would like to offer our apologies once again and thank you being an excellent customer.
Yours sincerely.
道歉信是指因过失或疏忽做错了事，给别人带来了麻烦或损失，发觉后要立即写信给对方赔礼道歉时写的信件。道歉是一种礼貌，道歉信要写得坦率，诚恳。
道歉信通常包括三部分内容：1、表示歉意，道歉的原由；2、出现差错的原因，提出弥补措施；3、请求原谅。语言要诚挚，解释的`理由要真实。好的道歉信不仅会取得对方的谅解，还会增进彼此的感情。
写作"三步曲"：
表示歉意→说明具体原因、提出补救办法→再次致歉，希望得到理解。注意：
理由要尽量合理，违反生活常识将导致扣分；尽量提供一个合适的补救办法，使行文更加顺畅。
范文解析：
Directions: You were unable to attend Mr. Smith's examination on International Business English Writing because you got sick that morning. Write a letter to express the reasons for not being able to attend it and apologize.
Write the letter with no less than 100 words. Do not sign your own name at end of the letter. Use "Wang Hua" instead. Do not write the address.
Dear Mr. Smith,
I am indeed very sorry that I missed the examination on International Business English Writing you gave last Friday. I feel awful about it and want you to know what happened that day.I suddenly fell sick early that morning and my parents had to send me to the hospital. Please find enclosed a copy of the medical bill.
I sincerely ho
pe you can understand my situation and accept my apology. I would appreciate your allowing me to take a make-up examination. I will come to your office during your office hour on Monday to discuss this possibility with you. Once again, I apologize for any inconvenience caused.
Sincerely yours,
Wang Hua
December 15, 20xx
Dear Mary,
I am very sor
ry that I was out when you came to see me yesterday afternoon. The fact is that I had an engagement with some friends and, ignorant of your visit, accompanied them to the cinema. Not until nine oclock in the evening did I come back. You must have been disappointed by my absence.
I hope you will not leave the city this week. I will call on you on Friday afternoon at four o?？clock. As this is the first time you come to Beijing, I will take you to some places that may interest you. Please wait for me in your hotel at the appointed time.
Yours truly,
Xiao Cheng
Directions:
You are invited to a dinner at a friend's house, but you are not able to attend because of the preparation for a ing examination. Write a letter to your friends to express your apology, explain your reason, and suggest a meeting at another time.
You should write about 100 words on ANSWER SHEET 2.
Do not sign your own name at the end of the letter. Use "Li Ming" instead.
Do not write the address.
You had an appointment with your friend last Friday. Unfortunately, you did not keep the appointment because your mother fell ill at that time. Write a letter to your friend to:
1.apologize for not attending the appointment as planned,
2.explain why you could not meet him/her that day,
3.make suggestion for another appointment next time.
Dear Linda,
亲爱的安妮，
谢谢你邀请我明晚去你家吃饭。不幸的是，我很遗憾不能和你和你的家人在一起，因为我将在后天忙于一场重要的考试。我非常抱歉错过了这样一个快乐聚会的机会，我希望你们都能玩得开心。之后你和我有可能私下会面吗？如果是，请不要& # 39；不要犹豫给我写信，告诉我你更喜欢的日期。我渴望和你愉快地聊天。
请允许我再次说声抱歉。
问候，
李明
Dear xx,
Im so sorry, I was late for school. I think its a bad habit and bad manners. I will go to school a little earlier, and go to attend class on time.
I' ll never be late for school again, please forgive me and believe me. Thank you!
Yours,
xx
XXX:
Im so sorry ，I was late for school 。I think its a bad habit and bad manners. I will go to school a little earlier ，and go to attend class on time.
I ll never be late for school again,please forgive me and believe me.
Thank you!
XX
date